Administrative managers oversee the support operations of an organisation. They ensure that there is effective information flow and that resources are employed efficiently throughout a business.
Strong administrative managers are organised and detail-orientated with good analytical skills to run day-to-day operations. They value the point-of-view of those who are expected to operate often complex systems. With the speed of change in business, it is important for administrative managers to stay up to date on developments in the business and office environment.
Administrative managers generally work with a large array of people and may be leading teams where effective people management comes into play. A professional in this position may provide support to an entire company, or in organisations with multiple administrative managers, each one may be responsible for a particular division or department of the organisation. Daily support can involve working with entry level employees to senior management, as well as liaising directly with clients and suppliers.
An administrative manager can also add value to an organisation by challenging the effectiveness of established procedures. It is an important position for identifying out-dated practices and developing continual improvement processes for the organisation.
Depending on the organisation, administrative managers may be involved in a variety of responsibilities such as:
- Business planning
- Project management
- Finance
- developing budgets
- perform cost reduction research
- handling accounts receivable/payable
- Human Resources
- recruiting and training employees
- processing payroll
- report on employee performance
- Office and facilities management
- Clerical tasks
- writing contracts
- using database systems
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